Managed IT & Cybersecurity · Central Kentucky
Lexington business IT services that answer the phone and pass the audit
Mash IT is the IT department for Central Kentucky businesses with roughly 30 to 200 employees and no IT staff of their own. We take the help desk, the security, the backups and the compliance groundwork off your plate, so your team can get back to their actual jobs.
- Based in Lexington, KY
- On-site across Central Kentucky
- HIPAA, FINRA and PCI guidance
- HIPAACompliance-aware IT for medical practices that handle patient data.
- FINRASecurity and documentation support for financial firms and broker-dealers.
- PCIGuidance for businesses that take card payments.
What we do
Core services, in plain terms
Help desk, monitoring and day-to-day support for your whole office. One number to call when something breaks.
Explore →Endpoint protection, email security, multi-factor authentication and staff training, sized for a business like yours.
Explore →Compliance-aware guidance for HIPAA, FINRA, PCI, ISO 27001 and TISAX, with the documentation to back it up.
Explore →Microsoft 365, Google Workspace and Azure support, plus backups you've actually tested restoring.
Explore →If any of these sound familiar, that's why we exist
- Your IT company stopped answering the phoneTickets disappear, and you've become the follow-up department.
- An audit is coming and nobody owns itThe compliance binder is years old, and everyone hopes it won't come up.
- A close call scared youA phishing email almost worked, and nobody knows what would have happened if it had.
- Backups exist. Probably.Nobody has ever tried restoring one. That's not a backup, that's a hope.
- Every new hire waits days for a laptopOnboarding is a scramble of shared passwords and "ask Dave."
- IT costs are a mystery line itemYou pay every month and can't say what you get for it.
Services
Ways we keep you running
- Managed IT ServicesHelp desk, monitoring and day-to-day support for Lexington businesses that don't have their own IT department.
- Workstation SupportSetup, patching, repairs and replacement planning for every computer in your office.
- Network Management ServicesOngoing monitoring and support for your firewall, switches and Wi-Fi so the network stays fast and secure.
- Backup and Disaster Recovery ServicesBackups you can actually restore from, and a plan for getting back to work after ransomware, hardware failure or a disaster.
- Cybersecurity ServicesPractical protection for small businesses: endpoint security, email and identity controls, and staff training, without enterprise overhead.
- Email Security ServicesPhishing protection, multi-factor authentication and access control, so a stolen password doesn't become a breach.
- Cloud ServicesOngoing support for Microsoft 365, Google Workspace and Azure: setup, security, licensing and day-to-day admin.
- Security Awareness TrainingShort, practical training and phishing simulations that teach staff to spot scams before they click.
- Compliance Consulting ServicesCompliance-aware IT guidance for HIPAA, FINRA, PCI, ISO 27001 and TISAX, with the documentation to back it up.
- vCIO ServicesFractional IT leadership: budgets, roadmaps and vendor decisions, without hiring a full-time CIO.
Platforms & partners
- Microsoft
- Dell
- HP
- Lenovo
- Fortinet
- Huntress
- RingCentral
- Nextiva
- Charter Communications
- Verizon
- AT&T
Industries
Built for regulated, deadline-driven work
- HIPAAHealthcare IT ServicesHIPAA-aware IT support for medical practices: secure access to patient data, reliable systems and help when something breaks.
- FINRAFinancial Services IT SupportIT support and security for financial firms and broker-dealers, with compliance-aware guidance for FINRA and SEC expectations.
- Law Firm IT ServicesIT support and security for law firms: protecting client confidentiality, keeping documents available and keeping attorneys working.
- ISO 27001 · TISAXManufacturing IT ServicesIT and network support for manufacturers, with guidance on ISO 27001 and TISAX readiness when customers start asking.
- HIPAA + federal grantsNonprofit IT ServicesIT and security for community health centers and medical nonprofits, including FQHCs: HIPAA-aware support, grant-ready documentation and help across rural sites.
Why businesses switch to us, and stay
- Local, and you can actually reach usOur team is based in Lexington, with an on-site response target of typically within 2 hours for critical issues in the area.
- Compliance-aware from the startHIPAA, FINRA and PCI guidance is part of how we set things up, not an upsell later.
- We look before you commitWe review your current setup first, so you know what you're working with and what we'd change.
- Help when it mattersOffice hours are Monday to Friday, 8am to 6pm Eastern, and managed clients get 24/7 emergency support.
Common questions
Both. Remote support fixes most problems fastest, and we come to your office when something needs hands on hardware. For critical issues in the Lexington area, our on-site target is typically within 2 hours.
Yes, all three. We handle setup, security settings, licensing and the day-to-day admin.
Yes. We provide security services and compliance-aware guidance for HIPAA, FINRA, PCI, ISO 27001 and TISAX. Compliance stays your organization's responsibility; we make the IT side of it solid.
Yes. Every engagement starts with a review of your current environment, so you know where you stand and what we'd recommend before you commit.
Yes. We set up backups, test that they restore, and write down the plan for getting your business running again after ransomware, hardware failure or a disaster.
Central Kentucky businesses with roughly 30 to 200 employees and no internal IT staff, especially healthcare practices, financial firms, law firms and manufacturers.
Book your IT assessment
We'll review your current setup before you commit to anything, then recommend a practical path.